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ACCESSIBILITY

Making retirement information easier to access.

Skyline Retirement is operated by Skyline Digital Consulting. We are committed to providing access to retirement education and website services for people with disabilities, including people who use assistive technologies.

The Web Content Accessibility Guidelines (WCAG) 2.2 Level AA are our accessibility target and reference standard. This statement describes our approach and how to request assistance; it is not a certification or a declaration of site-wide conformance.

ACCESSIBILITY APPROACH

Designing for more ways of accessing information.

Our accessibility approach addresses navigation, readable information and interaction with website services. The principles below describe our objectives and do not certify that every page, embedded tool or document meets every WCAG criterion.

01

Keyboard navigation

Core site navigation and interactive elements are intended to be usable without requiring a mouse or touch input.

02

Readable content

We aim for readable contrast, scalable text and layouts that remain useful across different screen sizes and zoom levels.

03

Semantic structure

Pages are intended to use meaningful headings, landmarks, descriptive links and understandable labels.

04

Visible focus

Interactive elements should provide a visible indication when they receive keyboard focus.

05

Forms and errors

Forms should provide understandable labels, instructions and useful error information where applicable.

06

Meaningful images

Meaningful images should include appropriate text alternatives, while decorative imagery should not create unnecessary noise for assistive technology.

07

Motion preferences

We seek to respect reduced-motion preferences and avoid requiring unnecessary animation to understand important information.

08

Multimedia access

Our accessibility objective for multimedia is appropriate captions, transcripts and other text or audio alternatives as needed for access. Contact us if you need assistance accessing a specific video or recording.

ACCESSIBILITY STANDARD

Using an established accessibility framework.

Skyline Retirement uses the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as its accessibility target and reference standard.

WCAG provides guidance for making digital content more perceivable, operable, understandable and robust for people with disabilities.

Our WCAG target does not replace our obligations under applicable accessibility laws. Please contact us if you encounter a barrier or need assistance accessing website information or services.

ASSISTIVE TECHNOLOGY

Access with browsers and assistive technologies.

Our accessibility objectives include use with web browsers, screen readers, keyboard navigation and browser accessibility features. This statement does not represent that every browser, device or assistive technology combination has been tested.

Operating systems, browsers, devices, extensions and assistive technologies can affect how a page works. If you encounter a barrier, you may share the configuration you use to help us understand your request; this information is optional.

If a particular technology or configuration prevents you from accessing information on Skyline Retirement, please tell us so we can better understand the issue.

EMBEDDED TOOLS AND EXTERNAL SERVICES

Some experiences depend on third-party technology.

Skyline Retirement includes content and interfaces provided by other organizations. Accessibility features and behavior may differ among embedded questionnaires, scheduling services, forms and other tools.

If an embedded service prevents you from accessing information or completing a website task, contact Skyline Digital Consulting using the options below. Third-party involvement does not remove our applicable accessibility obligations.

Types of services may include

  • Embedded questionnaires and interactive experiences
  • Third-party scheduling interfaces
  • External analysis tools and applications
  • Video and multimedia platforms
  • Embedded forms, widgets and other platform components

NEED HELP ACCESSING SOMETHING?

Tell us where you're having difficulty.

Contact Skyline Digital Consulting if you encounter an accessibility barrier on Skyline Retirement or need help accessing information or a website service. Describe what you are trying to access and your preferred way for us to contact you.

Helpful information to include

  1. 01

    The page or URL where you encountered the problem

  2. 02

    A brief description of what you were trying to do

  3. 03

    The accessibility problem you encountered

  4. 04

    Your browser or assistive technology, if relevant and you are comfortable providing it

  5. 05

    Your preferred method for us to contact you

Please protect your information.

Do not include account credentials, Social Security numbers, financial account numbers or sensitive medical information. You do not need to provide a diagnosis or medical history to report a website barrier or request assistance.

ALTERNATIVE ACCESS

Another way to get the information.

If an accessibility barrier prevents you from obtaining information through our website, contact us and explain what you are trying to access.

Skyline Digital Consulting will work with you to identify an appropriate accessible format or method for obtaining the information or using the service, consistent with applicable accessibility obligations. Tell us which format or method would help you.

Contact Skyline Retirement

THIRD-PARTY CONTENT

External services have their own practices.

Skyline Retirement may link to, embed or integrate websites, applications, scheduling services, videos, analysis tools and other content operated by third parties.

External services may have their own accessibility features and policies. Although Skyline does not control every aspect of those services, that does not remove our responsibilities under applicable law for access to our own website services.

Please report barriers encountered in third-party functionality used through Skyline Retirement. We will work with you to identify an appropriate way to access the information or service and may involve the service provider in addressing your request.

ACCESSIBILITY FEEDBACK

Your access matters.

We welcome accessibility requests and feedback from visitors, including reports concerning pages, tools, documents and embedded services. You can use the email address or contact link above to tell Skyline Digital Consulting about your experience.

This statement describes our accessibility approach and contact options. It does not limit your rights under applicable law or establish that an alternative contact method alone satisfies website accessibility requirements.

Accessibility Statement Last updated:

TRUST & TRANSPARENCY

More about how Skyline operates.